Our process
A clear, calm way to build.
Eight defined stages from first call to 12-month aftercare. You'll always know what's happening this week, what's happening next, and what it costs.
- 01
Day 0
Free consultation
A relaxed call or site visit to understand your project, budget and timing. No obligation, no hard sell.
- 02
Week 1
Concept & feasibility
We sketch options, flag planning constraints and give you a realistic ballpark cost so you can decide whether to proceed.
- 03
Week 2-3
Design & drawings
We coordinate with our trusted local architect and structural engineer to produce planning and building regs drawings.
- 04
Week 4-5
Fixed-price quote
Itemised, no-hidden-extras quote with full specification, payment schedule and programme. Reviewed line by line with you.
- 05
Week 6
Contract & schedule
JCT-style contract, agreed start date, deposit terms and a week-by-week build programme shared on your client portal.
- 06
Week 7-14
Build phase
Directly employed team on site, weekly progress meetings, photo updates and tidy site. CDM, RAMS and Building Control inspections managed for you.
- 07
Handover
Snagging & sign-off
Joint walk-round, written snag list cleared within 14 days, building control completion certificate, all manuals and warranties.
- 08
12 months
Aftercare
Free 6-month and 12-month check-ups. Workmanship covered for 24 months and structural elements covered for 10 years.
How long does a typical Plymouth extension take?+
Most single-storey rear extensions in Plymouth take 10-14 weeks on site once we're underway. Loft conversions are usually 8-10 weeks. We'll give you a fixed programme before signing.
Do you handle Planning and Building Control?+
Yes — we manage planning submissions with Plymouth City Council, building regulations approval and all on-site inspections. You'll get every certificate at handover.
What deposit do you take?+
Typically 10% on contract signing to reserve your slot, then staged payments tied to completed milestones. Final 5% only released after snagging is signed off.
Will I have one point of contact?+
Yes. Your dedicated site manager runs the build and our office manager handles paperwork, payments and scheduling — so you always know who to call.
What happens if something needs changing mid-build?+
We use a simple variation order — written description, agreed cost and any programme impact, signed off before any work proceeds. No nasty surprises on the final invoice.
Ready to start your project?
Free consultation. Honest advice. Fixed-price quote within 7 days.